TERMS OF USE

“Fairy Huts” Tourist Village

1. Use of the official website and services

By visiting or using our official website www.kasolletezanave.com , you accept these terms. This includes any information, service, reservation or communication provided by the Tourist Village “Kasollet e Zanave”.

2. Jurisdiction and language

All contracts, reservations and the content of this site are subject to the laws of the Republic of Kosovo . The official language of communication is Albanian , with translations into English for international purposes.

3. Accuracy of information

We are committed to providing accurate and up-to-date information on our website. However, we cannot guarantee that all information will be free from random errors. The Tourist Village “Kasollet e Zanave” is not responsible for any losses arising from reliance on information that may be inaccurate or out of date.

4. External links and third parties

Our website may contain links to external sites that are not under our control. We are not responsible for the content or privacy practices of these sites. Your use of them is at your own risk.

5. Promotions and advertising

Any collaborations with advertisers or promotions featured on our site are direct relationships between the visitor and the third party. “Kasollet e Zanave” is not responsible for any losses or misunderstandings resulting from these agreements.

6. Copyright and trademarks

All contents of the site (texts, graphics, logos, designs, photographs) are the intellectual property of “Kasollet e Zanave” or its partners. They may not be copied, reused or published without prior written permission.

7. Reservations and confirmations

All reservations for accommodation or activities (such as horseback riding, zorbing, skating, etc.) are subject to confirmation by our team and are valid only after you receive an official notification via email or phone. “Kasollet e Zanave” reserves the right to refuse reservations for reasons of capacity or operational needs.

8. Cancellation and refund policy

• Reservations can be canceled without penalty if notice is given at least 72 hours before the scheduled date.
• In case of later cancellations, a late cancellation fee may apply.
• Refunds are only made in accordance with the official reservation regulations established by the administration.

9. No liability for damages

The village is not responsible for damage to visitors’ personal equipment, loss of belongings, or accidents occurring due to failure to comply with safety rules in public spaces or during activities.

10. Changes to content and conditions

“Kasollet e Zanave” reserves the right to update the content of the site and these terms at any time. Changes will enter into force as soon as they are published on the website.

11. For any questions or complaints

For any questions about these terms or for technical assistance, please contact us at:

• Email: hello@kasolletezanave.com
• Phone: +383 48 222 222